FAQ

WHERE CAN I FIND REPLACEMENT PARTS?

Visit our online store HERE. Please note that only the parts that are eligible for resale will be sold online. If you are looking for something that is not on the online store, please write to us at info@ayottedrums.com

 

 

 

 

HOW DO I PLACE MY ORDER?

AYOTTE is committed to selling its products through Authorized Dealers worldwide. If there is no AYOTTE representation in your immediate locale, you then have the option to either visit a dealer nearest to you or you may choose to contact us directly for further assistance.

WHAT IS YOUR LEAD TIME FOR PRODUCTION?

Our regular lead time is approximately 12 to 16 weeks.

WHAT'S WITH THE WOOD HOOPS?

Wood Hoops resemble the Ayotte signature as we were the pioneers who introduced this technology. On a sonic level, an Ayotte drum outfitted with Steel Hoops will generate a bright sounding timbre. When accompanied by a set of Wood Hoops, the same drum resonates a warm, organic sound without losing articulation. Aesthetically, Wood Hoops can be decorated with inlays to accentuate complimentary colours. As well, the interior of the hoops can also be lacquered to produce a truly amazing visual effect.

HOW DURABLE ARE THE WOOD HOOPS?

Wood Hoops are designed to bear abuse as the end grains (the hardest part of the wood) are all pointed vertically so to withstand the strikes by the drum stick shaft (the softest part of the drum stick). Also, the edge of the AYOTTE Wood Hoop is unique engineered and shaped such that the impact of the drum sticks is evenly distributed throughout the entire surface of the hoop. However, to minimize repetitive impact to any one specific location on the hoop, we recommend that the Wood Hoop be rotated on a regular basis.

CAN I PURCHASE WOOD HOOPS SEPARATELY?

Ayotte Wood Hoops fit onto AYOTTE drums exclusively. Yes, the hoops can be purchased separately. However, to mount them on an existing Steel Hoop kit, you would need to purchase the Wood Hoop conversion kit. This includes all the necessary hardware and parts to appropriately convert your favourite Steel Hoop drum to a Wood Hoop drum.

WHEN YOU SAY THAT YOU CAN DO CUSTOM WORK, WHAT EXACTLY DO YOU MEAN?

In our custom line, you can have the exact drum you want. Yes, we will cut a tom to your desired 10 x 7 7/8" specification. Yes, we can make your Wood Hoops to a lower-profile. Yes, we can paint the interior of your drums and your Wood Hoops. Yes, you can have off=set lugs, and so on...

CAN I ADD MORE DRUMS TO MY CUSTOM FINISH KIT AT A LATER DATE?

We have been recording every single Ayotte drum with an individual serial number since 1982. Each serial number is coupled with the original paint recipe. This ensures that we can add drums to your existing kit without complication.

WHERE DO I FIND THE SERIAL NUMBER AND WHY IS IT IMPORTANT?

The Serial Number is listed on the bottom portion of the Ayotte Badge. Every AYOTTE drum produced has a Serial Number assigned to it. The Serial Number is tracked on the AYOTTE database and information regarding the history of the drum kit is recorded. This information comes in very handy should you ever wish to add drums to or insure your existing kit. On the off chance that you wish to part with your AYOTTEs, having a comprehensive drum history drastically increases the resell value.

DO YOU SELL TOUCH-UP PAINT TO REPAIR MINOR SCRATCHES?

Touch-up paint will not repair minor scratches. In fact, their application will further damage the drum finish. If you have a scratch on your Ayotte drum shell that you would like repaired, please send it back to us so that our craftsmen can make the necessary repairs.

DO I HAVE TO LOOSEN THE SET SCREWS ON THE CYLINDERS TO TUNE THE DRUMS?

No, the set screws should remain snug at all times.


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